Bishop William M. Cosgrove Center

1736 Superior Ave
Cleveland, OH - 44113
216-781-8262
Fax Number: (216) 674-1681

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The Coordinated Intake Program, serving all men, women and families who are newly homeless, has moved from 2100 Lakeside Mens Shelter and Norma Herr Womens Center to a single location at 1736 Superior Ave, on the 2nd floor of the Cosgrove Building.
Coordinated Intake is the FRONT DOOR to Emergency Shelter for individuals and families with no place to safely sleep. Coordinated Intake provides:
Exploration of alternatives to shelter
Shelter Placement


After Hours:
Single persons: If a single person needing shelter comes to Coordinated Intake after 8pm they can go directly to 2100 Mens Shelter or Norma Herr Womens Center for a bed. They will need to come to Coordinated Intake the next day for an assessment.
Families: If a family needing shelter comes to Coordinated Intake after 8pm they need to call 211 which will review their shelter options (a phone will be available at the front door for a free call to 211). They will need to come to Coordinated Intake the following day for an assessment
The Coordinated Intake program is operated by FrontLine Service and Cleveland Mediation Center and is federally mandated and funded.



Mission Statement: In partnership with the community, the Office of Homeless Services coordinates a continuum of care of prevention, shelter services and permanent supportive housing intended to prevent and reduce homelessness. This coordination is implemented through planning, facilitating, advocating and developing resources with community stakeholders, including homeless and formerly homeless persons.

User questions and answers

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  • Jan 28, 2021

    I am a case worker for Life solutions south. This is a call for help. I know that the shelters are crowded, but there are some homes available. How does a Mother who works part-time, get assistance without going into a shelter?


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